AM Mobile

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Privacy Policy

  1.  General
    • AM Mobile Telecom Pvt. Ltd having its registered address at 33A, J. L. Nehru Road, Chatterjee International Centre, 11th Floor, 9A, Kolkata – 700071 (“AM Mobile”, “we”, “us” or “our”) is managing and operating the mobile application/website www.ammobile.co through which it inter alia facilitates information about mobile, tablet, audio, accessories and other products (“Products”) to the users of the platform (“User” or “Users” or “you” or “your”).
    • This privacy policy (“Privacy Policy”), together with the Terms of Use governs your use of the platform and describes our policies and procedures on the collection, use, disclosure, processing, transfer, and storage of the information provided to us by you. By using, browsing, accessing the AM Mobile Platform you agree to be bound by the terms of this Privacy Policy and consent to the collection, storage, possession, dealing, handling, sharing, disclosure or transfer of your information in accordance with the terms of the Privacy Policy. We shall not use the User’s information in any manner except as provided under this Privacy Policy. Capitalised terms used herein if not defined shall have the same meaning as ascribed to them under the Terms.
    • This document is an electronic record and is governed by the provisions under the Information Technology Act, 2000 and rules made thereunder as may be applicable, and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
    • This Privacy Policy sets out the type of information collected from the Users, including the nature of the Sensitive Personal Data or Information (defined hereinafter), the purpose, means and modes of usage of such information and how and to whom we shall disclose or transfer such information. You may at any time withdraw your consent for collection and use of your information including Personal Information (defined hereinafter) or Sensitive Personal Data or Information. However, please note that if you withdraw your consent, we may no longer be able to provide you with the corresponding service for which you have withdrawn your consent. It is hereby clarified that your decision to withdraw your consent will not affect the processing of Personal Information based on your previous consent prior to the withdrawal.
    • Please take a moment to familiarise yourself with our Privacy Policy. If you do not agree with any provisions of the Terms or this Privacy Policy, we advise you to not use or access the Reliance Digital Platform.

  2.  Type of Information Collected
    • You may be asked to provide your information anytime you visit, access, use or browse the AM Mobile Platform. We may share information and use it consistent with the provisions of this Privacy Policy. We may also combine it with other information to provide and improve our Products, services, content and advertising.
    • We may collect a variety of information from you, including your name, mailing address, phone number, email address and contact preferences, including any other usage and interaction details with us or our affiliates. We may collect such information which when combined with other pieces of information available with us could reasonably allow you to be identified (“Personal Information”). Personal Information shall include but is not limited to your full name, personal contact numbers, residential address, email address, gender or date of birth.

  3.  Use of Information Collected
    • We may collect, use or process your information including Personal Information for the following purposes:
      • To develop, deliver, process and improve our Products, services, content in order to personalise and improve your experience.
      • To inform you about our Products, services, offers, updates, upcoming events, including providing you information in relation to technical notices, security alerts.
      • For internal analytical and research purposes such as auditing, data analysis and research to improve Our Products, services and customer communications.
      • To meet any legal or regulatory requirement or comply with a request from any governmental or judicial authority.
      • To resolve any request, dispute, grievance or complaint raised by you in relation to your use of the AM Mobile Platform.
      • To detect or monitor any fraudulent or illegal activity on the AM Mobile Platform.

  4.  Disclosure of Information Collected
    • We may from time to time be required to disclose the information collected from you to our trusted third party service providers who assist us in order to facilitate the provision of services and Products on the AM Mobile Platform. By using the AM Mobile Platform, you consent to any such disclosure of your information with third party service providers. We ensure that such third party service providers are bound by reasonable confidentiality obligations and/ or use, maintain and follow generally accepted industry and security standards with respect to such information.
    • We may also disclose your information when such disclosure is requisitioned under any law or judicial decree or when we, in our sole discretion, deem it necessary in order to protect our rights or the rights of other Users, to prevent harm to persons or property, to fight fraud and credit risk.
    • We may also disclose or transfer your information to any third party as a part of reorganisation or a sale of the assets, division or transfer of a part or whole of us. We shall ensure that third party to which we transfer or sell our assets will have appropriate confidentiality and security measures, at least as protective as those described in this Privacy Policy, to handle your Personal Information. You will have the opportunity to opt out of any such transfer if the new entity’s planned processing of your information differs materially from that set forth in this Privacy Policy.
    • While we take best efforts to ensure that your information including Personal Information or Data is duly protected by undertaking security measures prescribed under applicable laws, you are strongly advised to exercise reasonable discretion while providing Personal Information while using the services given that the Internet is susceptible to security breaches.
    • Your information may also be transferred, stored or processed in any country other than the one where you access the AM Mobile Platform. For purposes of sharing or disclosing data in accordance with the Privacy Policy, we reserve the right to transfer your information outside of your country. By using the AM Mobile Platform, you consent to such transfer of your information outside of your country and also within our affiliates, subsidiaries and partners whose personnel and subcontractors, provided they have agreed to ensure the same level of data protection as prescribed under this Privacy Policy and the data protection laws of India. The information may be transferred in the event it is necessary for the performance of the services, operation of the AM Mobile Platform and provision of Products as agreed upon between us and the third party.

  5.  Security
    • The security of your Personal Information is important to us. We have implemented security policies, rules and technical measures, as required under applicable law including firewalls, transport layer security and other physical and electronic security measures to protect the Personal Information that it has under its control from unauthorised access, improper use or disclosure, unauthorised modification and unlawful destruction or accidental loss. When you submit your information on the AM Mobile Platform, your information is protected through our security systems. Please note that we use international and industry-recognised standards such as per applicable laws, rules and regulations.
    • Your information is contained within secured networks and is only accessible by a limited number of authorised persons who have access rights to such systems or otherwise require such information for the purposes provided in this Privacy Policy. These authorised persons are also under an obligation to keep such information confidential.
    • Although we make best possible efforts to transmit and store all the information provided by you in a secure operating environment that is not open to public, you understand and acknowledge that there is no such thing as complete security and we do not guarantee that there will be no unintended disclosures of any information and potential security breaches. You agree not to hold us responsible for any breach of security or for any action of any third parties that receive your Personal Information or events that are beyond our reasonable control including, acts of government, computer hacking, unauthorised access to computer data and storage device, computer crashes, breach of security and encryption, etc.

  6.  Cookies Policy
    • Due to the communications standards on the Internet, when you visit, access or browse the AM Mobile Platform, we automatically receive the uniform resource locator of the site from which such you visit, access or browse the AM Mobile Platform, details of the website you visit on leaving the AM Mobile Platform, the internet protocol (“IP”) address of each User’s computer operating system, type of web browser the User is using, email patterns, and the name of the User’s internet service provider. This information is used solely to analyse overall User trends and to help us improve our services. Please note that the link between the User’s IP address and the User’s personally identifiable information is not shared with third parties without such User’s permission or except when required by law or to provide or facilitate the User with the services. Notwithstanding the above, the User acknowledges that we reserve the right to share some of the aggregate findings, including the personal information provided by the Users in an unidentifiable, aggregate form, and not the specific data with advertisers, sponsors, investors, strategic partners, and others in order to help grow the business. The amount of information sent to us depends on the settings of the web browser used by the User to access the Platforms. The User may refer to the browser used, if the User wishes to learn what information is provided to us.
    • The AM Mobile Platform uses temporary cookies to store certain data. We do not store Personal Information in the cookies. Information collected by us, by any means whatsoever, that does not personally identify the User as an individual (such as patterns of utilisation described above) is exclusively owned by us and may be used by us and third party service providers for technical administration of the Platforms, user administration, research, development, and other purposes.
    • You understand that you may set or amend your web browsers to delete or disable cookies. If you choose to disable cookies on your computer or mobile telecommunication device, it may impair, degrade or restrict access to certain areas of the AM Moblie Platform.
    • We may allow other companies or entities to serve advertisements to you. These companies or entities include third party advertisement servers, advertisement agencies, advertisement technology vendors and research firms. We may target some advertisements to you that fit a certain general profile. We do not use Personal Information to target advertisements to you. In the course of serving advertisements or optimising the services to its Users, we may allow authorised third parties to place or recognise a unique cookie on the User’s browser.
    • You agree and understand that we do not exercise control over third party websites displayed as search results or links on the AM Mobile Platform. These other sites may place their own cookies or other files on the Users’ computer, collect data or solicit personal information from the Users, on which we have no control and shall not be held responsible or liable. We do not make any representations concerning the privacy practices or policies of such third parties or terms of use of such websites, nor do we guarantee the accuracy, integrity, or quality of the information, data, text, software, sound, photographs, graphics, videos, messages or other materials available on such websites. The inclusion or exclusion does not imply any endorsement by us of such websites, the websites’ provider, or the information on the website.
    • We may keep records of telephone calls received from and made to Users for the purpose of administration of services, research and development, training, business intelligence, business development, or for User administration. We may share such telephone records with third parties when required by law or when required to provide or facilitate the User with the services.
    • You consent to our reproduction/publishing of all testimonials and reviews given by you on the AM Mobile Platform in relation to the services or the Products. You agree that we may edit the testimonials and reviews provided by you and reproduce/publish such edited or paraphrased versions of the testimonials and reviews on the AM Mobile Platform. If the User has any concerns with the reproduction/publication of any testimonial or review provided by you, the User may contact us at [email protected].

  7.  Modification
    We reserve the right to amend this Privacy Policy at any time. The Privacy Policy, as and when modified, shall be updated on the Reliance Digital Platform. We encourage you to review this Privacy Policy whenever you visit our AM Moblie Platform to understand how your Personal Information is used.

  8. Governing Law
    The terms of this Privacy Policy shall be governed and construed in accordance with the laws of India. Any dispute regarding or arising out of this Privacy Policy shall be subject to the exclusive jurisdiction of the courts in Kolkata, West Bengal.

  9.  Severability
    • Whenever possible, each section of this Privacy Policy shall be interpreted in a manner so as to be valid under applicable law. However, in the event any provision is held to be prohibited or invalid, such provision shall be ineffective only to the extent of such prohibition or invalidity, without invalidating the remainder of such provision or other remaining provisions of this Privacy Policy.

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